Last Updated: 27.4.2026
1. Introduction
RIDU (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use ridu.au (the “Platform”).
By using RIDU, you agree to this Privacy Policy.
2. What Information We Collect
We may collect the following types of personal information:
a) Information You Provide
- Name
- Email address
- Profile details (photo, bio, preferences)
- Ride-related information (locations, times, descriptions)
- Messages sent through the platform
b) Automatically Collected Information
- IP address
- Device and browser type
- Usage data (pages visited, actions taken)
- Cookies and similar technologies
c) Location Information
- Approximate or precise location (if enabled)
- Start and destination points for rides
3. How We Use Your Information
We use your information to:
- Provide and operate the platform
- Connect users for rides and activities
- Display ride listings and profiles
- Communicate with you (notifications, updates)
- Improve platform functionality and user experience
- Prevent fraud and ensure safety
4. Sharing of Information
We may share your information:
a) With Other Users
- Your profile and ride details are visible to other users
b) With Service Providers
- Hosting providers
- Payment processors (if applicable)
- Analytics tools
c) Legal Requirements
We may disclose information if required by law or to:
- Comply with legal obligations
- Protect rights and safety
- Prevent fraud or illegal activity
5. International Data Transfers
Your data may be stored or processed outside Australia.
We take reasonable steps to ensure your data is handled securely in accordance with applicable laws.
6. Data Security
We take reasonable measures to protect your personal information.
However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as necessary to:
- Provide the platform
- Comply with legal obligations
- Resolve disputes
8. Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Request corrections
- Request deletion (where applicable)
To make a request, contact us at:
[Insert Email Address]
9. Cookies
We use cookies to:
- Improve user experience
- Analyze traffic and usage
- Remember preferences
You can control cookies through your browser settings.
10. Third-Party Links
RIDU may contain links to third-party websites.
We are not responsible for their privacy practices.
11. Children’s Privacy
RIDU is not intended for users under 18.
We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of the platform means you accept the updated policy.
13. Contact Us
If you have questions or complaints about this Privacy Policy, contact us at:
info@ridu.au
You may also contact the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.